Inclusive Workplace Practices: How to Make Your Business More Accessible

Everyone has the right to feel comfortable and accounted for in their workplace. Employment offers adults with disabilities more than just an income. It provides opportunities for growth, socialization, and real-world experience. 

From local businesses to large corporations, workplaces need to instill adequate accessibility to be inclusive of all employees!  Here is a list of inclusive practices that will make your business more accessible.

Improving Written and Verbal Communication Strategies

When it comes to employment, communication is key. The first step in enhancing workplace accessibility is understanding the challenges individuals may face regarding communication. Ranging from employee handbooks to office signage and announcements, prioritizing readability and clarity are the primary goals for accessible communication. Being mindful of all forms of communication is essential to allow all individuals to be able to communicate and decode messages. Accordingly, it’s important to be conscious of needs that may require specific accommodations. For example, utilizing straightforward language and providing instructions with both images and written words on important signage makes spaces accessible for those with visual impairments. 


Aside from the physical need of these accommodations, these communication strategies also let individuals feel welcomed and motivated in their workplace. Having the tools necessary for employees to succeed is a tactic any business should implement. From personal empowerment to the ability of completing essential tasks, the aptitude to communicate allows individuals to perform at their full potential. 

Physical Accessibility and Resource Availability

A fundamental aspect of inclusiveness for spaces is the physical accessibility of a business. Although accessible entrances may be the first thing to come to mind, there are so many more ways to incorporate physical accessibility within a space. Some ideas include:

  • Restroom accessibility
    • Step stools
    • Grab bars
    • Height-accommodating sinks and countertops
  • Parking accommodations
    • Handicap parking spots
    • Curb ramps
  • Functionality of common spaces
    • Minimal physical barriers in hallways
    • Handrails
    • Ramps
    • Braille signage
  • Accommodating seating
    • Adjustable height office chairs
    • Conscious variety of office furniture
    • Waiting room/lobby chair variety


Being available to listen to any employee needs that may arise is a great way to be a resource for those who may need extra guidance or support. 

Adequate Training and Staffing 

Respectful colleagues make a world of difference in the workplace. Equipping your staff with the skills and knowledge needed to be accommodating to individuals with unique needs is a significant step towards creating an inclusive workplace. Some examples include:

  • Workshops on kindness and respect
  • Maintaining workplace communication skills
  • Knowing how to appropriately call for help if needed
  • Interpersonal skills between coworkers and clients
Openness to Feedback and Responsiveness

Implementing improvements within your workplace shows a great initiative for those who benefit from accessible spaces. However, maintaining an open-minded perspective on ways to continue improvement is also greatly helpful. Being open to feedback from staff, clients, and customers who may have accommodating needs can help you as a business owner understand any improvements that can be made. Surveys and open-door policies are great ways to obtain authentic feedback from those who benefit from inclusive workplace practices.

Covey: Creating Opportunities that Foster Personal Growth

Everyone deserves a career in which they feel heard and respected. At Covey, there’s nothing we love more than watching our participants thrive. Employment can be a gratifying way to do so.

Visit to learn more about our programs that can help individuals with disabilities gain technical skills, develop socialization, and work towards prerequisites to become employment-ready!